My1Stop Redesigns Full Color Printing Site to Improve Customer Experience
My1Stop, an online full color printing company, announced today the launch of their redesigned web site that includes a new suite of customer-centric print buying features and tools. The new site design delivers full color printing solutions that streamline the online pricing, buying, management and collaboration process for print buyers. The redesign incorporates a more intuitive interface wrapped around the new customer-centric solutions.
"After reviewing the customer feedback we received, we are excited to announce the launch of our newly redesigned website," said Michael Joseph, E-Commerce Manager for My1Stop. "Customer care is the focus of the new change. Whether the customer needs a quick and easy online solution for ordering printed products, or would like to speak to a customer service representative, My1Stop offers the very best of both services. We realize that talking with our customers on the phone is important and we excel at traditional customer care. We also realize that our customers are very busy and that they expect 100% satisfaction when ordering full color printing online."
Included in the new suite of solutions that make quick work out of pricing and managing full color printing projects are instant online pricing with the ability to save and share quotes with others before ordering and free downloads of design templates for custom presentation folders, brochure printing, calendar printing and many other printed products. There is also a shipping and handling calculator for real-time accurate freight costs and shopping cart improvements including promotional code entry for instant discounts and more faster more simplified artwork upload options after checkout.
The new features address many of the needs of My1Stop's customer base and the company plans to implement more changes over time to make ordering full color printing online as customer-friendly as possible.
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