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McAfee vows to help after faulty software release

2006-03-20 14:37:00

Executives at McAfee are promising to help enterprise customers manage the difficulties that arose March 10 after faulty software prompted users to delete Microsoft Excel files, among others. The defective software is no longer posted, so users can now safely download the latest anti-virus definitions for McAfee’s VirusScan product, officials said.

Private users are essentially on their own. There is no software patch that will automatically restore the deleted programs; users will need to manually replace them from backup files.

In contrast, McAfee will help its enterprise customers recover because they face a more complex problem of managing computers for many people in an organization. Officials say they’ve developed a tool that attempts to put the files back again.

On its Web site, McAfee wrote, “AVERT staff have been working around the clock … to restore the files where possible.”

“Users who have moved detected files to quarantine should restore them to their original location. Windows users who have had files deleted should restore files from backup or use System Restore,” McAfee wrote.

Joe Telafici, director of operations for AVERT Labs at McAfee, says his department will be busy around the clock as it arranges new procedures to test future releases. “We have a number of tests in place to make sure it doesn’t happen, and we will be adding new ones after this,” he said.

mTLD Starts To Register Domains
Mobile Top Level Domain (mTLD), the company behind the .mobi (dotmobi) domain, will begin registering Internet addresses in May geared toward mobile devices, a company executive said Wednesday.
Microsoft Still Hopes to Avoid Fines
US software giant Microsoft says it hope it could yet avoid threatened EU fines linked to a landmark 2004 competition ruling, as last-ditch negotiations resumed in Brussels.
IBM Launches Tool to Build Molecular Computers
Scientists at an IBM research center in Silicon Valley have created a agnetism-manipulating tool suited to building molecular computers, the company revealed.
Web Hosting Company Host Color Shows New Website Look
Host Color LLC (http://www.hostcolor.com), a US Shared web hosting provider, has this week introduced its new website. The web design and layout of the company's site have been complete renovated.
BEA seeks to modularize app server
BEA Systems is working to modularize services from its WebLogic Server application server, enabling them to run independently with open source frameworks, a company official said on Thursday.
Virtualization fever at LinuxWorld Expo
The most prominent names in open source descend on Boston this week for the annual LinuxWorld Conference and Expo. Highlights of the show will include a new Mobile and Embedded conference track and a Grid Solution Showcase, but the hottest trend seems to be virtualization, with several new offerings set to debut throughout the week.
Microsoft building out hosted CRM capabilities
Microsoft announced a new version of its Dynamics CRM 3.0 product last week, dubbed the Professional Edition for Service Providers. Unveiled at Convergence, the Microsoft Business Solutions Group’s annual customer show, the new release includes application connectors to Oracle, PeopleSoft, SAP, and Siebel, as well as to Microsoft’s own Dynamics GP, NAV, and AX business applications.
IBM expands data-integration software business
IBM on Sunday said it would expand its business of selling software and services that enable businesses to more easily access information stored in myriad computer sources and systems, an area the company is eyeing for future profits.
Apple releases Mac OS X 10.4.6
Apple on Monday released an update for Mac OS X, bringing the current version of the operating system to 10.4.6. The update addresses several issues with the Finder and networking, as well as fixing problems with some Apple and third-party applications.
Listeners of Clear Channel to Use Google Directly
Clear Channel Communications Inc. has struck an exclusive deal to use Google Inc.'s search engine on its radio station Web sites, according to a internal memo obtained by Reuters.


   
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