Web Design Directory

  w   w   w   .   d   e   s   i   g   n   d   i   r   .   n   e   t
An industry leading web design, hosting and development directory. We bring together the best web designers and their customers. Find the lates website business news and updates.
Search DesingnDIR
Advertising | Submit Site »
   » Home Page / Industry News  
  Find Services Provider       Technology Stories        WebSite Services   
Brick-And-Mortar Companies Convert Fewer Online Shoppers To Buyers

2005-04-07 13:53:00

Retailers without brick-and-mortar stores convert far more online shoppers to buyers than companies that depend on store sales, a market researcher said Thursday.

Nine of the top 10 retailers in February, based on conversion rates, are cataloguers, online-only stores or a TV shopping network, Nielsen/NetRatings said. Women's apparel seller Coldwater Creek was the only company in the top 10 with a significant brick-and-mortar presence.

Companies without stores have an advantage because shoppers heading to their sites are more often ready to buy, Nielsen retail analyst Heather Dougherty said.

"There's still significant (online) research going on for offline purchases, so consumers are less likely to convert at retailers with a brick-and-mortar presence," Dougherty said. "On the flipside, if someone gets a catalog in the mail, they're probably going to make a purchase when they go to the catalog site."

In addition, cataloguers, such as Lands' End and L.L. Bean, have been in business for a long time, and have built up a loyal following. The same applies for TV shopping network QVC Inc., which had the highest conversion rate, 16.3 percent, in the Nielsen rankings.

"It makes sense that someone like QVC would have a lot higher conversion rate," Dougherty said. "They have a very loyal, repeat customer base."

Online-only retailers, such as Amazon.com and EBay, have high conversion rates, because transactions have to take place on the site. There's no option to go to a local store. Amazon.com and EBay also have loyal, repeat customers.

Retailers with a strong brick-and-mortar presence, on the other hand, also want to get shoppers in the stores, Dougherty said. Research indicates that store shoppers will often buy more than intended, either out of impulse or because they see something else they need or wanted to buy anyway.

"The difference in conversion rates (with online retailers and cataloguers) is mostly indicative of the various business models," Dougherty said.

Retailers with stores, however, should have online conversion rates equal to the average of 4.9 percent among the top 100 retailers. An even better standard would be the average for retailers in a particular category.

"An insanely low conversion rate can definitely be a warning signal," Dougherty said.

The top 10 online retailers and their conversion rates were QVC, 16.3 percent; Lands' End, 14.8 percent; Sportsmansguide.com, 13.5 percent; FTD.com, 13.4 percent; LLBean.com, 13.4 percent; Amazon.com, 12.8 percent; Coldwater Creek, 12.7 percent; EBay, 12.3 percent; Yahoo Shopping, 12.1 percent; and Proflowers.com, 11.8 percent.

Nielsen/NetRatings also ranked the top 15 online retail categories, based on average order size. The top three were computer hardware, $584.47; event and movie tickets, $121.60; and automotive, $119.23.

Sun plugin gives MS Office users ODF support

Ubuntu Hardy beta released

IBM to invest in open source EnterpriseDB

Likewise opens Windows networks to Linux and Macs users

Oracle offers clustering for Linux

CrossOver Games adds firepower to Linux

Photoshop goes online, free

Sun plans to fully open source Java

Linux guru found guilty of murder



   
» Daw - Web Hosting Blog
Daw - Views and Comments about Hosting Industry, News, Trends, Hosts, Products and Sevices.
» Best 10 Web Hosting
Leading Web Hosting Industry Directory. Host Search, News and Reviews. Compare the Best Shared Hosting Plans Under $10 a Month
» Europe Hosting Directory
European web hosting providers. Providers by hosting platform and by country.
» Website Design Companies
Local Web designers near you including top design firms, ecommerce Website designers, full service Web designers and more!
» Web Hosting Talk Europe
European web hosting forums. Talk about hosting, web design, website marketing, and everything that helps your web site to grow.
» New York Gallery
New York City Pictures, Photos, Images, Views, Wallpapers, Posters, Gallery! Travel to New York.
» Your WebSite Here
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371

   Web Design & WebSite Services    - Feature Your Website Here
Business Service
Business Search. US and Canada Business Directory. Virtual Office, Mail Service, Phone Numbers, Real Estate, etc.
  Premium Web Design Templates
We offer lots of web design, flash, osCommerce and other website templates.
  60 Hosting
Get 2600 MB Space, 60 GB Bandwidth, POP3 mail, PHP, MySQL and etc. Only $6.66/month. 60 Day Money Back Guarantee! 20% discount on renewal.
Sponsors: Web Hosting | Hosting Bookmarks | Hosting Reviews | Web Hosting Forums | Web Hosting Coupons | Best Web Hosts

» Submit your site to Web Design Directory

About Us | Advertising | Partner Network | Featured Advertisers

Contact Us | Privacy | Terms Of Use

© DesignDIR.net 2003 - 2008, a trademark of Business Address Network. All Rights Reserved!